Electric Supply Company (FESCO) is striving hard to facilitate its consumers and spending billion of rupees for the improvement of distribution system said Chief Executive Officer (CEO) FESCO Shafiq ul Hassan, he was addressing during open court at FESCO Headquarters here today. He further said that FESCO is utilizing all its resources to resolve the consumers’ complaints immediately in all over the FESCO region including Faisalabad, Jhang , Toba Tek Singh, Bhakkar, Mianwali, Chiniot, Khushab and Sargodha. He said that on special directives of the Ministry of Energy, online Katcheries are being arranged to maintain the social distance in view of current corona pandemic so that consumers can redress their complaints through a phone call. He added that consumers are top priority of FESCO. In this connection, consumers can register their complaints through 118 and toll free No.0800-66554. He also appreciated the efforts of FESCO staff that are performing their duty as front line force in current corona pandemic and trying their best to provide the uninterrupted power supply to hospital, quarantine centers as well as commercial and industrial consumers. Meanwhile, about 80 consumers informed the CEO about their electricity related problems through online system. In addition, CEO also remained online through facebook page. He issued orders to solve the consumers’ complaint rapidly and informed about its progress within next 24 hours.

Faisalabad Electric Supply Company (FESCO) has established a help desk in collaboration with Federal Board of Revenue (FBR) at Regional Customer Services Center (CSC) FESCO HQ. The basic aim for the establishment of this desk is to facilitate the industrial as well as commercial consumers. The representatives of FBR would be available at this desk to provide assistance. Industrial & commercial consumers would deposit their file at this desk under the one window operation for the registration in FBR and this desk would be responsible to issue registration certificate to them. The establishment of the help-desk would be helpful to provide them all facilities of registration under one roof.

Senior Selection board of PEPCO has promoted the Chief Executive Officer (CEO) Faisalabad Electric Supply Company (FESCO) Shafiq ul Hassan as General Manager and its official notification has been issued. After his promotion Shafiq ul Hassan would continue to perform duty as CEO FESCO. Chief Commercial Officer (CCO) FESCO Nazir Ahmed Somroo has also been promoted as GM. FESCO officers and officials have expressed pleasure over the promotion of both officers.